Welcome To TapTools

Welcome to TapTools' web site. We are a software company that develops applications for smartphones. This website is your support center for all of TapTools' apps. If you are looking for information about a specific app, try the 'Products' tab first.

Please feel free to send us feedback for any of our products (including the web site) in the 'Contact' tab. This is the best way for us to improve both our work and your experience.
- Suggestions are always welcome!

12/21/2012 The Trail Tracker GPS Documentation has been MASSIVELY improved! It features new tutorials and FAQs for all of your questions about the app. Check it out before posting a comment.

Leave a Comment!
Click to show previous comments

Sue:

10/1/2012

It says the app is free the first 2 weeks after release. Does that mean I will need to pay something after the 2 weeks is up?

Admin Brian:

10/1/2012

No. Your version will be free forever. The next update will require payment to activate the updated features. You can keep the current features for free even after the update.

JobsLam:

10/22/2012

How to save the map as KML files???

Admin Eric:

10/22/2012

At the moment, it is not possible to save the map data as a KML file. That might be something we implement in a later update to Trail Tracker, though, so stay tuned!

Rich:

10/25/2012

When I use trail tracker GPS, am I constantly using data?

Admin Eric:

10/25/2012

What exactly do you mean by data? Are you referring to cellular (3G, 4G) data?

matt:

11/19/2012

trying to view the statistics on a saved map, like distance, speed, elevation changes(??), etc. I read something about clicking on the chevron, but i don't see a chevron. thanks.

matt...:

11/19/2012

never mind. i see now. i guess i was opening the map and looking for a chevron on the map. you mean click on the right facing chevron in the results area. thx.

Admin Eric:

11/25/2012

Glad to see you sorted out your problem, Matt. Next time you have a problem, you can contact support@taptools.net for more direct support! Also, if you pick up the latest version of Trail Tracker from the App Store, you'll see that the whole map interface has changed and is much more self-explanatory.

Justin:

12/9/2012

I just emailed myself my map. What is a .msdf file and what is it good for? Why didn't go with .kmz files or something more universal?

Ashok:

12/9/2012

Want to load map of INDIA

Admin Eric:

12/9/2012

@Justin - An .msdf file is one that can be opened by Trail Tracker - it contains data that can't be stored into a .kmz/kml file. KML compatibility is a feature that we are working into one of the upcoming updates to Trail Tracker, as it seems to be a popular desire. To open an .msdf file, simply open the email in the Mail app and tap on the attachment - you will be asked if you want to open the map in Trail Tracker.

Admin Eric:

12/9/2012

@Ashok - I'm not exactly sure what the problem you're having is. Make sure you are connected to wifi before you try to load a map. If you would like to have a more detailed and private discussion about anything, please contact support@taptools.net!

Mark Snow:

12/11/2012

Great job guys!

Art:

12/14/2012

On my way to Baltimore in car. It tracks great.

leave your name...julia:

12/16/2012

comment here...Eric, you stated that the IPod touch does not have a GPS,how can it work with with Google that is furnished by Apple ?

Admin Eric:

12/16/2012

@Julia - You are correct. I did say that the iPod Touch does not have a GPS unit inside it. The reason that the device can show an approximation of your location is that it uses its WIFI signal (wireless internet in your house or maybe a coffee shop) to make an estimation of your location. This signal is inadequate for tracking, because once you leave your house or the store, the signal is lost, and no location updates are received. So while yes, the iPod Touch can approximate your location, it does not have a GPS unit inside it so it cannot be used for tracking without an external unit. You can read more about Apple's devices' Location Services with this link: http://support.apple.com/kb/HT1975?viewlocale=en_US&locale=en_US. As you can see at the bottom of that article, the "iPod touch uses only Wi-Fi for Location Services (if a Wi-Fi network is available)."

Izet:

12/20/2012

When I import the map from the email attachment, the title of the map will change to the date of tracking.

Admin Eric:

12/20/2012

@Izet- That is a bug we will fix in the next update to Trail Tracker. In the meantime, you can rename the maps to whatever you want by tapping the map's title cell in the Statistics view. If you have any other questions, feel free to contact support@taptools.net.

Creating trail maps:

2/7/2013

I'm looking for a app that can be used to map existing trails, then download the data from my i phone 4s to create a printable trail map (using google maps or arc gis, etc). Can I use this app for that ultimate purpose? -Drew

Admin Eric:

2/11/2013

@Drew- I don't believe Trail Tracker will do exactly what you want. However, if you contact support at 'support@taptools.net' we can pinpoint precisely what you need, because I'm not sure I understand completely what you are requesting!